A Data-Driven Omnichannel Success Story
Category: Marketing Effectiveness
Campaign date: March 1 – August 31, 2025 (Ongoing)
For heritage footwear brands, the disconnect between digital advertising and physical retail sales is often the hardest gap to bridge. Rieker Canada faced a complex challenge: drive immediate eCommerce volume while simultaneously supporting a vast network of physical retailers. We moved beyond standard metrics to create a holistic "Online-to-Offline" ecosystem.
By pioneering new attribution models (leveraging Foursquare and Locala), implementing weather-triggered dynamic creative, and executing a video-first content strategy, we didn't just market a product; we engineered a path to purchase. The results were decisive: we verified nearly 29,000 physical store visits from digital ads, and increased total revenue by 38% Year-Over-Year.
Our mission was to strengthen the retail channel while aggressively scaling digital direct-to-consumer (DTC) sales. We defined three critical pillars of success:
Brand Discovery & Recall: Drive significant awareness for both Rieker (Core) and remonte (Style) brands within the competitive Canadian market.
The "Phygital" Bridge: Increase foot traffic to physical retailers and encourage product trial, effectively bridging the online-to-offline path-to-purchase.
Commercial Target: Achieve a primary commercial goal of pairs sold through the eCommerce channel for the annual period.
We utilized a multi-segmented approach to ensure distinct messaging for brand loyalists and conquest audiences:
The Core (Rieker): Women 40+. This segment drives established engagement and high conversion rates across all channels.
The Growth (remonte): Women 30–45. Targeted for digital discovery via video storytelling and celebrity influencers.
The Opportunity: Data identified the 25–34 age group as a rising engagement cluster, and Male audiences as a highly efficient conversion segment, prompting real-time creative expansion to capture these under-served groups.
A curated selection of high-impact static assets that drove our "Online-to-Offline" success. These examples showcase our dual approach: leveraging brand heritage for awareness ("151 Years") while utilizing dynamic, location-based creative to drive immediate foot traffic. Notice the seasonal agility, shifting seamlessly from targeted Mother’s Day messaging to weather-triggered Fall campaigns, ensuring the brand remained culturally and climatically relevant year-round.
To ensure marketing effectiveness, we moved away from siloed reporting and implemented a unified, cross-channel strategy:
Attribution Innovation: We integrated Foursquare (FSQ) and Locala technology to quantify the "invisible" impact of paid media. This allowed us to directly attribute a digital impression (Programmatic Video & Display) to a physical store visit, validating the "halo effect" of our digital spend.
Performance-Based Agility: We adopted a fluid budget model. Continuous monitoring of ROAS allowed us to shift spend in real-time away from lower-performing channels (Google Search) toward high-visual, high-impact tactics (Meta and Performance Max), significantly lowering our Cost Per Purchase (CPP).
Video-First Storytelling: Analytics revealed that video assets consistently delivered higher CTRs than static images. We pivoted our creative production to a "Video-First" mandate, tailoring motion assets with greater localization and diverse representation to maximize scale.
We utilized advanced dynamic creative technology to reduce friction for the consumer:
Weather-Triggered DOOH: We launched Digital Out-Of-Home (DOOH) flights triggered by local weather API data—advertising waterproof boots only when it was raining, and breathable sneakers during heatwaves.
Dynamic Localization: DOOH creative automatically populated with the address of the nearest retailer to the viewer, removing the barrier between "seeing the ad" and "trying the shoe."
Technical Feed Optimization: We overhauled the product feed architecture for Performance Max, shifting from internal SKU-based naming to consumer-centric "descriptive keyword" titles, immediately boosting search visibility and CTR.
Our localized cross-channel strategy successfully bridged the online-offline divide, delivering a 35% YoY increase in total purchases during the reporting period. By validating the "halo effect" of paid media through Foursquare and Locala attribution models, we optimized our budget in real-time to focus on high-yield channels. This data-led approach not only improved cost efficiency but also strengthened our direct-to-consumer channel, with automated email journeys contributing an impressive and impactful amount of additional in revenue.
The Rieker Canada campaign redefines what "Marketing Effectiveness" means for a heritage brand. By integrating advanced attribution tech (Foursquare/Locala) with dynamic, weather-responsive creative, we successfully quantified the symbiotic relationship between digital ads and physical foot traffic, turning previously "invisible" impressions into measurable in-store visits.
The commercial impact confirms the power of this approach. Since reporting on the number above, we successfully achieved our ambitious annual sales goal by December 1st—a full month ahead of schedule. This milestone validates that our data-proven model does not just drive engagement; it delivers scalable, efficient revenue growth across the entire retail ecosystem.